Effective Date: 22.09.2024.

At Wieloo.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

 

1. Information We Collect

When you visit Wieloo.com, we collect certain information about your device, browsing activity, and purchase information. We collect:

  • Personal Information: When you make a purchase or attempt to make a purchase, we may collect personal data, including your name, billing and shipping address, payment information (credit card details), email address, and phone number.
  • Device Information: We automatically collect information such as your web browser, IP address, time zone, and some cookies installed on your device.
  • Order Information: When you place an order, we collect your purchase details and transaction information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process your orders, payments, and shipping.
  • Communication: To communicate with you, including responding to your inquiries and providing updates on your orders.
  • Marketing: With your consent, we may send you promotional emails about new products or special offers. We use Mailster and Amazon SES for these email communications.
  • Improvement: To analyze and improve our website, services, and user experience.

 

3. Email Communications

We use Mailster and Amazon SES to manage and send emails. By subscribing to our newsletter, you agree to receive email updates, promotional offers, and other marketing content. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

 

4. Sharing Your Information

We do not sell or rent your personal information. However, we share your data with trusted third parties to help us provide services, including:

  • WooCommerce: Our store operates on WooCommerce, which processes order information and helps manage transactions.
  • Payment Processors: We use secure payment gateways to handle payment details.
  • Service Providers: To fulfill orders and send emails, we may share your data with our logistics partners, email marketing platforms, and analytics providers.

We also reserve the right to share information when required by law or to protect our rights and comply with legal obligations.

 

5. Cookies

Wieloo.com uses cookies to enhance your browsing experience. Cookies are small data files placed on your device, allowing us to track your usage, remember preferences, and personalize content.

You can manage cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

 

6. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

 

7. Your Rights

You have the right to:

  • Access your personal information.
  • Request correction or deletion of your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent at any time (if processing is based on consent).

To exercise these rights, please contact us at info@wieloo.com.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Please review this page periodically for the latest information on our privacy practices.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at:

Wieloo.com
Email: info@wieloo.com